*Last updated on: 2 June 2021

COVID-19 Safety Measures at Singapore Changi Airport

Enhanced COVID-19 safety measures at Singapore Changi Airport aim to ensure that travel is a safe and pleasant experience for every passenger, whether they are making use of domestic or international flights. Observing the correct social distancing measures and hand hygiene makes sure that COVID-19 cannot be spread from person to person, encouraging a calm mood at the airport. Let's have a look at the safety measures being employed at Singapore Changi Airport.

What airport measures are currently in place for travellers?

Travellers at arrivals, transit areas and departures at Changi Airport, and all staff entering the transit area, are subject to mandatory temperature checks. Over 1,200 hand sanitisers are stationed at various points in the terminals, bathrooms, baggage claims areas and Jewel Changi Airport for passenger and airport staff to use. Whilst it is good to carry your own hand sanitiser, remember that they will not be permitted in your hand luggage if they are over the allowed volume of liquid. Travellers who have a fever or who seem unwell will be referred to a registered doctor on duty.

Do immigration or security checkpoints at Singapore Changi Airport have new procedures?

The airport auto-clearance immigration lanes have been improved with the introduction of high-technology biometric systems that employ face and iris recognition technology to match passengers with their travel documents. This has ensured that traditional fingerprint-scanning is no longer required at check-points.

Does Singapore Changi Airport have any testing centers or a clinic?

Yes, and all incoming passengers to the airport, including Singaporeans and Permanent Residents, must take a Covid-19 PCR test upon arrival in Singapore. These countries have the COVID-19 health issue under control and will be able to travel freely once the government gives the go-ahead. On-site testing facilities are the key to unlocking air travel for safe countries. Raffles Medical Group clinics and pharmacies are available at terminals 1, 2, 3 and 4 at Changi Airport. Should you feel unwell, you can obtain assistance at any one of these centers. If you think you may be showing symptoms of COVID-19 inform a staff member who will direct you to a doctor on duty. If you require emergency assistance, you can contact the Raffles Medical Group Emergency Hotline at +65 6543 2223.

What are the rules around social distancing and face coverings?

Every passenger, aircrew staff member and airport employee is required to wear a mask at Changi Airport. This has to be worn at all times, including the duration of the flight to or from Changi Airport. Safe distancing on seating and while in line at food outlets, check-in counters, all security check-points, immigration centres and baggage claim facilities must be observed by passengers, crew and other staff members. If you need to purchase a mask they are available from the airport pharmacies and convenience stores. Check-in counters are fitted with acrylic screens to help protect passengers and airport staff. FAST check-in counters and bag-drop machines are now equipped with high-tech proximity sensors. This means that travellers do not touch screens to check-in or to drop off baggage. Instead, passengers point their finger close to the screen and a selection is made.

Enhanced cleaning procedures at the airport

Baggage consoles, baggage claim areas, handrails, escalators and elevators are carefully cleaned by cleaning staff. Regular, frequent cleaning and disinfection is employed across their terminals and at the adjacent Jewel Changi Airport. All high-contact areas across the airport including door handles, counters, baggage trolleys and elevator buttons receive regular and very frequent disinfection. Automated robots are also used for cleaning floors and carpets daily. Protective coatings are applied to ensure germ barriers. To verify cleanliness swab tests are conducted on high-use areas, Changi Airport has received the SG Clean certification by Singapore's National Environment Agency.

Shopping, dining and gift shops

Some shops, food outlets and gift shops have been re-opened while others remain closed. A full list of open restaurants and shops in Changi Airport can be found here. You can also find updated opening times and days. Food delivery services are available from the airport.

Extra information

For more information on COVID-19 safety measures at the Changi Airport, check the Changi Airport website or consult the Singapore government website for daily updates. To compare prices and booking information for flights and accommodation in Singapore you can visit CheapTickets.hk to find great deals and travel safely.