Frequently Asked Questions

CheapTickets.hk wants you to have a great trip and a great shopping experience. If you have any questions on your trip or how to use this web site, this is the place to find your answers. And when you need it, a CheapTickets.hk customer service representative will be there to help.

1. We will get back to you as soon as possible. We can respond to most requests except pricing and change quotations.

2. Please check if any of your questions are answered in our FAQ or submit your inquiry through our form for our agent to respond back to you.

General

• Security & Privacy Information
• Passport & Visa Information

Flights

• Air Shopping & Booking Information
• Confirmation, Change and Cancellation Information
• Invoicing

Hotel

• Hotel Shopping & Booking Information