Help on CheapTickets.hk

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Security & Privacy Information

Where can I view your Privacy Policy?

Your privacy is very important to us. We have created our Privacy Policy to demonstrate our firm commitment to your privacy and security.

Our Privacy Policy may be viewed from the link at the bottom right of any page on the CheapTickets.hk site or click here to view our Privacy Policy.

Is my personal and credit card information safe?

CheapTickets.hk takes special effort to keep all your personal information, including your credit card numbers, secure.

  • Your credit card number can only be transmitted over the Internet if your browser supports Secure Socket Layer (SSL) encryption.
  • SSL encodes the information so that it is transmitted in a format that prevents eavesdropping or data theft.
  • Once received by our secure server, your credit card number is never transmitted over the Internet again.

What's a cookie and what should I do about cookie warnings?

For CheapTickets.hk to best meet your needs, we use a standard feature of browser software, called a "cookie".

  • A cookie is a small piece of data which is sent from a web server to a web browser and stored locally on the user's machine.
  • The cookie is stored on the user's machine but is not an executable program and cannot do anything to the machine.
  • CheapTickets.hk uses cookies to identify whether you're a registered user, and so you can receive all member benefits, including access to your booked itineraries
  • To use all the features on our site, your browser must be set to accept cookies.

Do I need an email address in order to complete a booking on CheapTickets.hk?

We require that you provide an email address when completing a booking on CheapTickets.hk. This allows us to send you a booking confirmation and other correspondence related to your purchase.

How do I change/update my email address after making a booking?

To change or modify the email address associated with your booking, please call: +85 258 061 042

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